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Four Different Ways to Communicate with DIFFICULT PEOPLE at work
101 Tough Conversations to Have with Employees

Author: Paul Falcone
Pub Date: April 2009
Print Edition: $18.95
Print ISBN: 9780814413487
Page Count: 320
Format: Paper or Softback
e-Book ISBN: 9780814413494
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Just Listen

Author: Mark Goulston
Pub Date: September 2009
Print Edition: $24.95
Print ISBN: 9780814414033
Page Count: 256
Format: Hardback
e-Book ISBN: 9780814414040
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Powerful Phrases for Dealing with Difficult People

Author: Renee Evenson
Pub Date: October 2013
Print Edition: $10.95
Print ISBN: 9780814432983
Page Count: 240
Format: Paper or Softback
e-Book ISBN: 9780814432990
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2600 Phrases for Effective Performance Reviews

Author: Paul Falcone
Pub Date: June 2005
Print Edition: $10.95
Print ISBN: 9780814472828
Page Count: 224
Format: Paper or Softback
e-Book ISBN: 9780814428702
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